Further reading on workplace stress

Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict by Peter J. Frost, PhD, Harvard Business School Press, 2003.

Dr. Frost, professor of organizational behavior at the University of British Columbia, argues that while we cannot avoid stress and pain in the workplace-what we can and must do is find better ways to manage it.

Based on real-life examples, Dr. Frost offers an original and compelling theory on the causes of and treatments for the damaging effects of workplace stress.